Privacy Policy

1. Introduction

AVS Legal Associates ("we", "our", "us"), operated by Adv. R. Abirami, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (avslegal.in) or book a legal consultation through our platform.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of personal information:

• →Identity Information: Full name, as provided during booking.
• →Contact Information: Email address and phone number.
• →Payment Information: Transaction ID and order ID from Razorpay. We do not store card numbers, UPI credentials, or bank account details. All payment data is handled by Razorpay (PCI-DSS compliant).
• →Consultation Details: Your legal query or description of the matter you wish to discuss, and your preferred appointment date/time.
• →Technical Information: IP address, browser type, device type, and pages visited — collected automatically via server logs.

3. How We Use Your Information

We use your personal information solely for the following purposes:

• ✓To process and confirm your consultation booking
• ✓To schedule your appointment via Cal.com and send you the meeting link
• ✓To send booking confirmation emails and important updates
• ✓To process payments securely via Razorpay
• ✓To respond to your queries or requests for rescheduling or refunds
• ✓To maintain records for legal and accounting compliance
• ✓To improve our website and services based on usage patterns

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Third-Party Services

We share your data with the following trusted service providers, only to the extent necessary for providing our services:

5. Cookies and Tracking

Our website uses minimal cookies required for session management and security. We may also use standard analytics to understand how visitors use our website. We do not use advertising cookies or cross-site tracking cookies.

6. Data Retention

We retain your booking and payment records for a minimum of 7 years as required by applicable accounting and tax laws in India. Consultation content and legal queries are retained only as long as necessary for service delivery. You may request deletion of non-legally-required data at any time.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, secure API communication, and access-controlled databases. While we strive to protect your data, no method of internet transmission is 100% secure. We encourage you to contact us immediately if you suspect any unauthorised access.

8. Your Rights

Under applicable Indian data protection principles, you have the right to:

• →Access the personal data we hold about you
• →Request correction of inaccurate personal data
• →Request deletion of your personal data (subject to legal obligations)
• →Withdraw consent for data processing at any time
• →Lodge a complaint with the relevant authority

To exercise any of these rights, please email: contact@avslegal.in

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related queries or requests: